Shipping policy

US SHIPPING

Standard Delivery

  • Standard delivery includes Alaska, Hawaii, and U.S. territories.  Package will arrive within 5-8 business days, Please allow an additional 3-7 business days from the shipped date for international order.  
  • Any orders sent to APO addresses will not have a trackable service.  It will take upto 30 days for the package to be delivered. 
  • Standard mail delivery packages are not insured. Please note once a package is scanned as delivered by the postal service we are no longer responsible for any packages that go missing.  We will only insure coverage for lost or damaged packages in transit. 

Priority Mail Delivery

  • Priority Mail delivery usually arrives within 3-4 business days (this does not include the two days needed to process your order).  Please note this delivery timeframe cannot be guaranteed. Orders are usually shipped within 24 hours of order date and orders usually arrive within 3-4 business days once shipped.  The delivery dates cannot be guaranteed, if you need your order by a specific date, express shipping is the only guaranteed shipping method. 

 Express Mail Delivery

  • Express shipping orders are placed Monday through Friday, except for holidays, before 3:00 PM EST or 12:00 AM PST and will usually arrive within 2-3 business days from the shipped date.  We require 1 full business day from order date to process and fulfill your order.  Your order ships the next business day once fulfilled and will require 2-3 business days for delivery.
  • Express shipping orders placed Monday through Friday after 3:00 PM EST, 12:00 AM PST or on weekends and holidays will usually arrive within 3-4 business days from the shipped date.  We require 1 full business day from order date to process and fulfill your order.  Your order ships the next business day and will arrive within 2-3 business days.
  • Any weeks in which there is an observed holiday please allow an additional business day for delivery.
  • Express shipping is NOT available for Alaska, Hawaii, U.S. territories
  • All Express packages will require SIGNATURE upon delivery

 

TRACKING YOUR ORDER:

As soon as your order has been processed and shipped, an email containing your tracking number from USPS will be sent to your e-mail registered on our shopping site. If you do not receive the shipping confirmation email within 3 to 5 business days from your order date please do not hesitate to contact us using the link at the bottom of our page.

Note to Customer: We cannot be responsible for items in the event that you are out of town and there is valid proof of delivery.

 

Please note once a package is scanned as delivered by the postal service we are no longer responsible for any packges that go missing.  We will only insure coverage for lost or damaged packages in transit.  

 

SHIPPING DELIVERY DATES ARE NOT CONFIRMED.  SHIPPING WILL NOT BE REFUNDED UNDER ANY CIRCUMSTANCE.  IF AN INCORRECT ITEM OR DAMAGED ITEM WAS SENT A REPLACEMENT WILL BE ISSUED.  IF YOU CHOOSE TO HAVE THE ITEM REFUNDED, SHIPPING WILL NOT BE INCLUDED IN THE REFUND.